About Niotex
Building the future of AI automation with reliability, transparency, and measurable impact.
Vision
Every business should have an AI teammate—reliable, explainable, and aligned with outcomes—that removes friction from work and raises the bar for customer experience.
Mission
Niotex designs, ships, and operates production-grade AI that reads documents, reasons through decisions, and takes action in your tools. We obsess over measurable ROI, security, and delightful UX.
Our Approach
We are a build-with-you partner. We do not sell vague “AI magic.” We map your workflow, deliver a pilot in weeks, and scale automations with guardrails, observability, and support SLAs.
Core Values
The principles that guide every decision we make and every solution we build.
Customer Impact First
Start from the KPI and work backwards; ship only what moves it and measure relentlessly.
Ship Measurable Wins Fast
Deliver a pilot in weeks with instrumentation from day one to prove ROI early.
Secure & Trustworthy by Default
Least privilege, encryption, auditability, and change controls are built in—not optional add-ons.
Human + AI Partnership
AI augments people; confidence scores, review queues, and explainability keep humans in control.
Ownership & Reliability
We own outcomes end-to-end: resilient design, tracing, retries, and continuous improvement.
Radical Transparency
Clear scope, explicit assumptions, visible progress, and honest communication about what works and what doesn't.
Operating Principles
Outcomes over algorithms
We choose the simplest model that wins your KPI. When fancy models help, we use them. Otherwise, we optimize for reliability.
Human-in-the-loop by default
Review queues, confidence thresholds, and audit logs are first-class to keep humans in control.
Own your data & models
Your data stays in your cloud when possible. We support provider choice and private deployments.
Secure by design
Least-privilege integrations, encryption, secrets hygiene, and change controls—documented and tested.
Ship small, compound fast
Win one workflow, prove ROI, iterate. This compounds into durable transformation.
Strategic Objectives
Deliver measurable ROI in <90 days through a focused pilot that becomes your blueprint for scale.
Cut document handling time by 60–90% using layout-aware OCR, extraction, and validation loops.
Increase sales velocity with an AI CRM that summarizes, follows up, and keeps the pipeline clean automatically.
Enhance operational resilience with end-to-end observability, alerts, retries, and rollback strategies.
Build a library of reusable accelerators for finance ops, customer ops, and supply chain exceptions.
Growth Goals
2x YoY growth driven by usage-based automation subscriptions.
Maintain >95% CSAT with <4h first-response on enterprise plans.
Expand partner ecosystem across ERP (Business Central, SAP), CRM (HubSpot, Salesforce), and ECM (SharePoint, Box).
Publish open integration kits and governance templates to speed compliant rollouts.
Why Choose Niotex
Build-with-you model: co-design, embed, and transfer capability—no black box handoff.
Time-to-value: focused pilots live in weeks (not quarters) with ROI instrumentation from day one.
Human-in-the-loop guardrails: review queues, confidence thresholds, and auditability baked in.
Unified automation stack: document AI + agents + orchestration + observability out of the box.
Enterprise-grade governance: version pinning, change controls, security reviews, SLAs.
Cloud flexibility & data control: deploy in your VPC, choose models/providers, retain ownership.
Reusable accelerators: pre-built connectors & extractors for finance, ops, supply chain, legal.
Measurable reliability: tracing, retries, idempotency, latency SLO dashboards.
Transparent economics: usage-based aligned with delivered automation, not seats.
Ready to Transform Your Business?
Let's discuss how AI automation can deliver measurable ROI for your specific workflows. Start with a focused pilot and scale with confidence.